Privacy Policy
Last updated: 2026-02-21
1. What Data We Collect
Functional Cookies
- lang — your language preference (en/ru/he). Stored in localStorage. Duration: persistent until cleared.
- cookie_consent — your cookie preferences (necessary, analytics, marketing). Stored in localStorage. Duration: 30 days.
AI Chat
- Text of messages you send to the AI assistant
- Hashed IP address (SHA-256; we do not store your full IP)
- Language preference and timestamp
- Input/output token counts and response duration (for cost monitoring)
Lead Form
- Name, phone number, or email address — only when voluntarily provided by you in the chat widget lead form
Analytics
- Anonymous usage data collected by Vercel Analytics (page views, performance metrics)
- LogRocket session recordings for debugging (anonymized)
- Meta Pixel events for conversion tracking
2. Why We Collect Data
- Cookies — to personalize the interface (language, theme) and remember your preferences
- AI Chat — to process your requests and provide relevant responses; to improve the quality of AI answers over time
- Lead Form — to contact you regarding your inquiry
- Analytics — to improve site performance, understand usage patterns, and measure marketing effectiveness
3. Third-Party Data Processors
| Service | Purpose | Servers |
|---|---|---|
| Anthropic (Claude API) | Processing text messages in the AI chat | US |
| OpenAI (TTS API) | Text-to-speech for voice responses | US |
| Vercel | Website hosting and analytics | Per configuration |
| Neon | PostgreSQL database | EU |
| Zoho | Sending lead notification emails | EU/US |
| Meta (Conversions API) | Conversion analytics | US |
| LogRocket | Session recording for debugging | US |
4. Data Retention Periods
- Chat messages — 90 days, then automatically deleted via scheduled cleanup
- Lead data — retained until the inquiry is processed, or upon your deletion request
- Cookies — up to 1 year (cookie consent: 30 days, language preference: persistent)
- Analytics data — as per each third-party provider's retention policy
5. Your Rights
- Right to deletion — use the "Delete my data" button in the chat widget, or email us
- Right to access — request a copy of your data by contacting us
- Right to withdraw consent — clear cookies in your browser settings, or decline in the cookie banner
- Right to object — contact us to object to data processing
For any data-related requests, contact us at: privacy@codearia.com
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